RETURN & REFUND POLICY

At Averon, customer satisfaction is important to us.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be in the original packaging

• Proof of purchase is required

Non-Returnable Items

Certain items may not be eligible for return, including:

• Final sale items

• Gift cards

• Personalized products

• Intimate or hygiene-related products

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Order Cancellations

Orders may only be canceled within 12 hours of purchase.

Contact

For return or refund requests, contact:

Email: getaveron@outlook.com

SHIPPING POLICY

Processing Time

Orders are typically processed within 1–3 business days.

Shipping Time

Estimated delivery times:

• United States: 5–10 business days

• Australia: 5–10 business days

• Canada: 7–12business days

• Europe: 7–10 business days

• Other countries: 7–13 business days

Please note that shipping times are estimates and may vary.

Tracking Information

Tracking numbers will be provided once your order has been shipped.

Customs and Duties

Customers are responsible for any customs fees, taxes, or import duties required by their country.

Delays

Averon is not responsible for delays caused by customs, weather conditions, or carrier disruptions.

Lost Packages

If your package appears lost in transit, please contact us and we will work with the shipping carrier to assist you.

Contact

For shipping questions, contact:

Email: getaveron@outlook.com